Business operation needs to run smoothly in order to grow and develop significantly in the long run. One of the most important factor to smooth, efficient business operation is the use of the right tools. When you have only one kind of tool, it is highly likely for you to treat everything the same.
Meanwhile, different task needs different tool. In business, many tools have been used for smooth operation such as email, phone, spreadsheet, and more. However, it is not such a bad idea to embrace new tools if it can make your business operation run even better.
New tools for the betterment of business operation
It is understandable to feel a little bit skeptical about everything new. Not all business can embrace new tools directly just because the others say it is beneficial. So here are steps you can follow to embrace new tools for the betterment of your business operation:
Find out more about critical uses of one of your tools. Ask your staffs to earn accurate opinion especially those who use the tool. Ask them what is useful about the tools, what abilities the tools have you could not do without, what aspect that is not working well with the tool, and what they wish the tools could do. You can document the answer so it is easier for you to gather data.
Find out more about tools that you think can make your business operation runs better using the data you collected from your staffs before. It must be hard to find the right tools because technology tools are growing fast. There are different version of the same tool with different brands. If it is hard to find it yourself, seek guidance from others who have more expertise or experience.
Once you have recommendations of vendors, choose three to five of them and arrange an interview. Prepare the right questions to ask to the vendor during the interview. Ask important, direct questions such as the unique of their offering. Also, ask questions based on the spreadsheet you gather from your staffs such as about the abilities of the tool, its function, etc. Ask as well about cost and minimum commitment term.
Gather the staffs you interviewed before and present them the spreadsheets containing their answer and the vendor’s. use a new sheet to consolidate all information. This way, it will be easier to compare and sort out the top vendors. Once you have the top vendor at hand, it is time to validate the effectiveness of their tool by doing a test run. Do a real-life simulation using the tool so it is easier to assess. If the tool is failed to meet your requirements and expectation, move to another top vendor and do the validation process.
Once the new tool is selected, it is time to adopt it. However, make sure that you put together the procedure for using it. Make sure that the staffs are informed and trained to use the new tools so they get used to it.